Beaming is creating a new standard for data and telephone connectivity. Fanatical about service, they are a business that’s all about delivering the right result to each and every one of their customers. Firebrand have helped them in building a brand that communicates their unique proposition.
With the use of customer profiling, Firebrand we’re able to identify the full range of customer needs and emotional drivers. The creation of simplified personas gives the sales team renewed clarity whilst also underpinning the brand strategy. Then Competitor Analysis identified the white space where key propositions could be most effective.
During the course of several team workshops with simple exercises, we defined the company’s vision, positioning, brand truths and personality. These and other brand elements were distilled into a Brand Compass document that provides a filter for all actions and foundation for moving forward.
Presented with an organisation that is genuinely better than the industry norm, provided us with a great opportunity. Beaming live the promise. The development of a distinctive creative platform using vibrant illustrations project a business that is confident, credible and clearly differentiated in the data connectivity and telephony market.
A brand audit ensured the identity has been applied seamlessly across both internal and customer-facing touchpoints. These include office interiors, pop-up stands, recruitment advertising, forms and stationery.
Utilising the customer personas we were able to cater for the varying strategic and technical requirements of the audience. These are reflected in the site architecture with access via sector, goals, solutions and products. Tailored calls-to-action are designed to increase sales enquiries.
Decision makers in key sectors were targeted with direct marketing. Links to tailored web landing pages provided additional information and calls-to-action whilst enabling conversion tracking. The campaign was co-ordinated with the sales team for maximum impact and response rates.
“Firebrand have reflected our distinct personality and market positioning perfectly. The whole company now feel they’re part of something magic.” Sonia Blizzard, Managing Director, Beaming